Conflicts are inevitable and can be regarded as a natural part of life. When conflict is not managed properly it may result in wasted time, ill feelings, and backbiting in the work environment. Energy, which could have been used for constructive purposes, is wasted. Unnecessary conflicts should be prevented and those that cannot be prevented should be resolved in a constructive manner.
STUDY TIME 30 hours - Subjects included in this 6 lesson course:
Styles of Conflict Resolution The Advantages and Disadvantages of Conflict The Collaborative Conflict Resolution Style
Definition of Conflict Types of Conflict Power Control and Prevention of Conflict
